So what does the evidence about citizen engagement say? Particularly in the development world it is common to say that the evidence is “mixed”. It is the type of answer that, even if correct in extremely general terms, does not really help those who are actually designing and implementing citizen engagement reforms.
This is why a new (GPSA-funded) work by Jonathan Fox, “Social Accountability: What does the Evidence Really Say” is a welcome contribution for those working with open government in general and citizen engagement in particular. Rather than a paper, this work is intended as a presentation that summarizes (and disentangles) some of the issues related to citizen engagement.
Before briefly discussing it, some definitional clarification. I am equating “social accountability” with the idea of citizen engagement given Jonathan’s very definition of social accountability:
“Social accountability strategies try to improve public sector performance by bolstering both citizen…
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